We find that our work with Executives can range from working with a transformational leadership dilemma right through to a business issue that they are grappling with. We meet with our clients every three weeks on average and have a facility whereby they check in with us in between sessions.
We work through a defined process which is flexible in terms of what the executive needs. We have an assessment phase which can involve diagnostics, stakeholder feedback, three way evaluation with their leader. We then work with the individual to craft a development plan which is targeted, focused and clear.
The coaching phase is where we co-partner with our client to establish real behavioural change and ways to make it stick. We may share resources, articles, role plays, dialogic approaches, alternate mindsets and insightful questioning to allow the client to re-evaluate their current view of the world. We find the real work takes place outside the session whereby the executive has reflected and can integrate the developmental actions into their ongoing work. It is more challenging at a senior level to elicit candid feedback, independent thought, and ideas and expertise about humans. Our coaching makes it safe for executives to be vulnerable, passionate, learning agile and to be stimulated in a transparent, authentic manner. We provide a space for the coachee to experience ‘quick wins’ with the challenges they are facing which builds confidence and is very empowering.
We have an evaluation phase whereby each client and their leader evaluate the success of the coaching program. We often repeat the diagnostics to gain an independent, quantitative and qualitative measure of the coaching program. We are consistently evaluating and refining throughout our coaching program and we ensure we involve a sponsor or line leader within the organisation to ensure another level of accountability and support.
We have researched and gathered feedback to develop our unique coaching model which we will now outline.